Delete your Pantry Pro account

Pantry Pro is the app listed on Google Play under that name, and the same app at pantry-pro.app. There are two ways to delete an account and everything in it: from inside the app, which happens immediately, and by email, which is for anybody who has already uninstalled.

From inside the app

Settings → Your data → Delete my account and data, then type DELETE to confirm. It cannot be undone.

It removes:

• the household, and every item, purchase, receipt, recipe, shopping list and meal plan in it;
• the photographs uploaded to it, deleted from the storage that holds them;
• the sign-in records of everybody in that household who is not also in another one;
• any subscription, which is cancelled with Stripe as part of the same action.

A pantry is shared, so deleting it is too: anybody in the household can do this, and it deletes the household for everyone in it. To remove only yourself, use Leave beside your own name under Settings → Household — that ends your access and leaves the pantry with the people still in it. The last owner cannot leave; make somebody else an owner first, or delete the household.

No copy is kept afterwards, so if you want one, take it first: Settings → Your data → Download my data is one file containing everything the household holds.

If you have already uninstalled

Email privacy@pantry-pro.app from the address you signed in with and ask for your account to be deleted. That address is what identifies the account, so nothing else is needed. The request is carried out by hand and confirmed by reply, so you have something in writing saying it happened.

A request from a different address cannot be matched to an account, and it will be answered with a question rather than a deletion — deleting the wrong household on a guess is the one mistake here that cannot be repaired.

What is kept

The privacy policy, under “Keeping and deleting”, is the authority on this and it is short: deleting removes the household and everything in it, deletes the stored photographs, and keeps no copy. The only thing it describes that is not part of a household is ordinary server logs, which are operational records rather than anything from your pantry.